Caren Skill for Alexa

TERMS AND CONDITIONS
PLEASE READ THESE OF USE CAREFULLY BEFORE USING CAREN

This Agreement is between you and GoMo Health, a Delaware corporation having offices at 621 Lake Avenue, Unit 3a, Asbury Park NJ 07712 (together, with its subsidiaries, “GoMo” or “us” or “we”) and governs your use of the CAREN skill on Amazon’s Alexa service on any Alexa-enabled device (the “Skill”). Before using the Skill, please read these Terms and Conditions, and GoMo Health Privacy Policy (collectively, the “Agreement”).

Your use of the Skill is conditioned on your acceptance of this Agreement. If you don’t accept these terms, you may not use the Skill.
The CAREN Skill is a voice-driven feature that lets you access certain information about your health and wellbeing that connects to the Alexa Voice Service (“Alexa”), like the Amazon Echo, Amazon Dot, Amazon Tap and Amazon Fire TV. Once you’ve enabled the CAREN Skill, you can ask a series of questions related to your health and wellbeing by simply using your voice. When you make a request to the CAREN Skill, you will receive a voice response from the CAREN Skill, and a record of the voice interaction may appear in the Alexa companion app. To learn more about Alexa, please visit Alexa Help.

The CAREN Skill is not set up to respond to customer requests, and the Skill has limited ability to respond to any free-form audio messages at this time. Please do not send us messages through Alexa unless the message is an audio command that the CAREN skill can recognize.

1. CAREN Does Not Provide Medical Advice
The contents and audio of the CAREN skill, information obtained from GoMo Health’s partners, and other material contained on CAREN (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, pharmacist, or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice. If you think you may have a medical emergency, call your doctor or 911 immediately.

2. Privacy and Security
The Skill allows you to use your Alexa-enabled device (e.g., Amazon Echo) to communicate with CAREN, by voice, regarding your health and wellbeing. To use the Skill, you will have to speak commands and questions aloud to Amazon’s Alexa service (“Alexa”), and you will receive responses aloud. Any communication to CAREN via Alexa will be treated by GoMo as a communication authorized by you, and any communication from GoMo via Alexa in response to a request received from your Alexa-enabled device will be treated by GoMo as a communication to you. In other words, you are responsible for all the interactions with GoMo via CAREN. For example, it is possible that someone other than you could interact with GoMo via the Skill, or that someone could overhear you interacting with GoMo via the Skill and learn information about your medical condition. It is also possible that Alexa (and the equipment Alexa is installed on) and/or Amazon will record your interactions with the Skill or with Alexa. Consult your agreements with Amazon to learn more about how Amazon and your Alexa-enabled device treat those interactions.

3. Third-Party Security Settings
Once you set up your Alexa device with the Skill, you are authorizing GoMo to provide information to the device based on the device’s security settings. For example, the settings on your device may allow the device to retrieve information or to save information about you or your device for easier access. By enabling the Skill on your Alexa-enabled device, you are responsible for how the Skill is used (including any communication to or from GoMo from your device).

4. Accuracy
We didn’t design or manufacture Alexa or your Alexa-enabled device. The device also runs other software (e.g., Alexa and other third-party apps) that we did not write or design and do not have control over. It’s possible that Alexa will not hear you correctly, will incorrectly translate what you said, or even say something to you different than what we asked it to say. By accepting this Agreement, you understand and agree that GoMo is not responsible for inaccuracies in your interactions with CAREN via the Skill. If you have any issues or doubts about the accuracy of your interactions with CAREN via the Skill, you should contact your medical and healthcare providers or pharmacist for clarification. Bugs: We are doing our best with our Alexa skill, but it’s possible that there will be bugs. In addition to the possibility of Alexa mishearing you or misquoting us, there’s also a possibility that something might not work correctly or might not work at all. By using the Skill, you’re accepting that risk.

5. Electronic Records and Signatures
By accepting these terms, you consent to the general use of electronic records and signatures in our relationship with you.

6. Hardware and Other Requirements
To access CAREN via the Skill, you must (1) be authorized by GoMo via one of our healthcare partners, (2) have an Alexa-enabled device, an internet connection, and an Amazon account. You cannot use the Skill otherwise.

7. Changes or Amendments
We may change, suspend, or discontinue the Skill, or any part of it, at any time without notice. We may amend any of this Agreement’s terms at our sole discretion by posting the revised terms on our website at GoMoHealth.com/CarenTerms. Your continued use of the Skill after the effective date of the revised Agreement constitutes acceptance of the terms.

8. Termination
Your rights under this Agreement will automatically terminate without notice if you fail to comply with any of its terms. In case of such termination, we may immediately revoke your access to the Skill.

9. Tech Support
GoMo does not provide technical and other support for the Skill.

10. Disclaimer of Warranty
You acknowledge and agree that all use of the Skill is at your sole risk. YOU ASSUME ALL RISK FOR YOUR USE OF THE SKILL, THAT IT IS PROVIDED “AS IS”, AND THAT GoMo Health MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED. GoMo Health EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GoMo, OR THROUGH OR FROM THE SKILL, WILL CREATE ANY WARRANTY OF ANY KIND.

11. Governing Law; Jurisdiction; Venue
This Agreement shall be governed by and construed in accordance with the law of the State of New Jersey without regard to any portion of its choice of law principles that might provide for application of a different jurisdiction’s law; provided, however, that to the maximum extent permitted under Applicable Laws, this Agreement will not be subject to the Uniform Computer Information Transactions Act as currently enacted or as may be codified or amended from time to time by any jurisdiction. You irrevocably and unconditionally submit to the jurisdiction and venue of the United States District Courts for the District of Maryland, or if such court does not have subject matter jurisdiction, to the courts of the State of Maryland located in Montgomery County.

12. Trademark Information 
GoMo Health and CAREN ™ trademarks and graphics used in connection with the Skill are the property of GoMo Health. All other trademarks and graphics used are the property of their respective owners.