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GoMo Chat Secure™

GoMo Chat Secure™
Secure, two-way communication patients and administrators can count on.

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GoMo Chat Secure on iPhone

Scale resources and telehealth support

Facilitating patient engagement, GoMo Chat enables in-the-moment, secure conversations between patients and providers, augmenting care messaging with patient-initiated, real-time communication to guide each patient’s healthcare journey.

This unique frontend messaging system is scalable and can be deployed in minutes, deliver patient or physician communications in-the-moment for call centers, answering services, and health care outreach administrators. Increase productivity of care coordinators with an easy to use instant message like interface, engaging patients in multimedia telehealth with choices of secure SMS, MMS, and video conferencing.

Utilized Across the Continuum of Care

Case/Nurse Managers

Obtain patient readings, physical and mental health levels.

Call Center Representatives

Deliver clinical support across multimedia to support patients in-the-moment.

Physicians

Conduct telehealth sessions with patients as needed, sharing necessary documentation for condition management.

Physician Liaisons

Real-time issue reporting, support delivery, and resolution tracking.

62% of consumers would be open to virtual care treatment options as an alternative to in-office visits.

Experience GoMo Chat Secure™ for yourself, schedule a demo today.

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Easy
Access

Patient or provider-initiated secure chat with no app to download.

Large Scale Enterprise and Call Center Ready

Built for multi-location routing with high volume HCPs and patient users.

Configurable Alerts and Escalations

Define business rules to escalate resources based on queue waiting time of incoming queries.

Quick Response
Templates

Create and save answers to FAQs; easily push pre-defined, personalized responses.

Desktop
Notifications

Built-in browser notifications immediately alert coordinators of messages in queue including received and wait times.

White
Labeling

Customize branding in operator and patient views.

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