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Discover innovative methods to effectively market to members in a digital-first world while standing out from competition. If you play a role in improving the member experience – from marketing to strategy, from operations to technology transformation – this is a webinar you don’t want to miss!

Learn more and Register Here

About the webinar: 

  • Guest panelists will share use cases, best practices, and insights, drawing upon their careers in healthcare and beyond
  • Hear success stories and gain insights on how to develop member-centric programs, campaigns, and services
  • Explore engagement strategies across the member journey – from recruitment to advocacy

All registrants will receive a free copy of Broadridge’s 2022 CX and Communications consumer survey. This comprehensive report captures consumer expectations for their communications and experiences across their providers, including healthcare.


Nakecia Taffa, LPN,CSPR

Medicaid and Medicare Quality Improvement & Health Equity, Director
GoMo Health

Daniel Knecht, MD

Vice President, Chief Clinical Innovation Officer
CVS Caremark

Alex Kurth

Vice President, Omnichannel Engagement


Sandra Rohrer

Vice President, Healthcare Product Management

More Details: 

Event Category: Panel, Virtual Event, Webinar 

Duration: 1 hour  

View Event Website and Register 

Organizer: Broadridge

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