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Discover innovative methods to effectively market to members in a digital-first world while standing out from competition. If you play a role in improving the member experience – from marketing to strategy, from operations to technology transformation – this is a webinar you don’t want to miss!

Learn more and Register Here

About the webinar: 

  • Guest panelists will share use cases, best practices, and insights, drawing upon their careers in healthcare and beyond
  • Hear success stories and gain insights on how to develop member-centric programs, campaigns, and services
  • Explore engagement strategies across the member journey – from recruitment to advocacy

All registrants will receive a free copy of Broadridge’s 2022 CX and Communications consumer survey. This comprehensive report captures consumer expectations for their communications and experiences across their providers, including healthcare.

Panelists: 

Nakecia Taffa, LPN,CSPR

Medicaid and Medicare Quality Improvement & Health Equity, Director
GoMo Health

Daniel Knecht, MD

Vice President, Chief Clinical Innovation Officer
CVS Caremark

Alex Kurth

Vice President, Omnichannel Engagement
UnitedHealthcare

Moderator: 

Sandra Rohrer

Vice President, Healthcare Product Management
Broadridge

More Details: 

Event Category: Panel, Virtual Event, Webinar 

Duration: 1 hour  

View Event Website and Register 

Organizer: Broadridge

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