Discover innovative methods to effectively market to members in a digital-first world while standing out from competition. If you play a role in improving the member experience – from marketing to strategy, from operations to technology transformation – this is a webinar you don’t want to miss!
About the webinar:
- Guest panelists will share use cases, best practices, and insights, drawing upon their careers in healthcare and beyond
- Hear success stories and gain insights on how to develop member-centric programs, campaigns, and services
- Explore engagement strategies across the member journey – from recruitment to advocacy
All registrants will receive a free copy of Broadridge’s 2022 CX and Communications consumer survey. This comprehensive report captures consumer expectations for their communications and experiences across their providers, including healthcare.
Panelists:

Nakecia Taffa, LPN,CSPR
Medicaid and Medicare Quality Improvement & Health Equity, Director
GoMo Health

Daniel Knecht, MD
Vice President, Chief Clinical Innovation Officer
CVS Caremark

Alex Kurth
Vice President, Omnichannel Engagement
UnitedHealthcare
Moderator:

Sandra Rohrer
Vice President, Healthcare Product Management
Broadridge
More Details:
Event Category: Panel, Virtual Event, Webinar
Duration: 1 hour
View Event Website and Register
Organizer: Broadridge
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