AI & the Workforce: Building Trust, Value, and Stability

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Episode Summary

AI is moving faster than most organizations can process. When clarity lags, anxiety rises. On this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld sit down with Jim Delaney, Workforce Digital Enablement Expert, to explore a practical, human-centered path to AI adoption — one that protects meaning at work while unlocking real productivity gains.

The episode examines the operational backbone of AI success, and why role-based application training outperforms broad “AI literacy.” The episode also dives into the human competencies that make adoption sustainable: flexible thinking, clarity under ambiguity, cross-team connectedness, and a shared language for augmentation over replacement. From healthcare to enterprise settings, we highlight how digital tools can extend impact without erasing the human touch.

Listen and Learn

  • Why AI adoption is a leadership strategy, not just a technology decision
  • How governance builds trust and reduces workforce anxiety
  • The foundational infrastructure AI requires to perform reliably
  • Why role-specific training accelerates confidence and adoption

When leaders engage employees early and invest in human capability, AI becomes a partner — not a threat.

Hosts

  • Bob Gold, Chief Behavioral Technologist, GoMo Health
  • Shelley Schoenfeld, Chief Strategist, GoMo Health

Featured Guest

  • James Delaney, Executive Director, Workforce Digital Enablement Expert, Talent Experience Group

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