Rimrock: Blending Digital and In-Person Support for SUD Recovery

Client

https://www.rimrock.org/

Solutions

Care Companion™
GoMo Chat™
Care Communications™

Digital Therapeutic Increases Success of Behavioral Health Treatment Programs

Rimrock, the largest treatment center for adults with substance use and co-occurring disorders in Montana, views addiction as a whole person illness, affecting an individual’s emotional, physical, spiritual, and social wellbeing.

GoMo Health collaborated with Rimrock to create and deliver Recovery Pathways, a personalized engagement solution for justice-involved participants from seven different treatment courts. The program’s success led to Rimrock adapting it for use in all outpatient substance use disorder and mental health treatment programs.

A digital care management program that augments Rimrock’s in- person programming for people with a substance use disorder (SUD) diagnosis who are in treatment or recovery, both court-ordered and non-court ordered.

People in treatment/recovery for an SUD diagnosis and their support person(s).

PROGRAM OBJECTIVES: PROGRAM OUTCOMES:
  • Extend impact of in-person SUD treatment programs with a “digital concierge” that delivers personalized content, resources, nurturing messages, and access to staff — without adding FTEs
  • Enhance clients’ ability to initiate digital and secure communications with their care team
 Over 2,000 escalations (in-the-moment notifications digitally delivered to care team) enabled immediate triage to avoid potential adverse events
  • Empower those in treatment or recovery with the confidence and resources to manage daily living and avoid relapse/recidivism
 86% find the program helpful

78% indicate a more positive situational outlook, reduced stress and anxiety, and an increased ability to address challenges as they arise

75% saw a significant or high impact on their emotional health

72% feel more supported

88% would recommend the program to a friend

  • Increase “return to work” preparedness and employment
 54% increase in full-time employment

"Early Recovery feels lonely, and I believe that Recovery Pathways really delivers a way for our clients not to feel lonely on this journey. I wish I had this program (when I was in treatment)."

Annette Redding, Rimrock Treatment Program Graduate and Former Director of Peer Support

Program Components

  • Care Communications:

    Upon enrollment, participants receive text messages to support their recovery journey both physically and emotionally, with some including links to a library of resources (see Care Companion). Topics include addiction recovery, relapse prevention, emotional regulation, skills and readiness, preparation for court, return to workforce training, parenting, mental health/ self-care, and healthy living.

  • Tablet with a heart and information

    Care Companion:

    This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy- to-follow sections to promote independent education, learning and self-care management.

  • GoMo Chat:

    Much like a typical text conversation, GoMo Chat allows (secure) live messaging between participants and their care team, enabling in- the-moment, on demand conversations.

  • chart graphic

    Secure Data Collection and Reporting:

    Engagement and experience data is collected and analyzed and reported back to providers for ongoing quality, clinical delivery and service improvement.

Find the right solution for you.

Find how out how our personalized engagement solutions can support your organization’s needs, whether it’s managing a chronic condition, reducing emergency department visits, or improving employee health and wellbeing. We’re here to help you drive lasting behavior change and improved outcomes with simple, comprehensive engagement solutions.