A non-profit, community-based health insurance program in South Texas, Driscoll Health Plan came to GoMo Health with the challenge of improving patient engagement and compliance for children and adolescents.
Increase well care visit compliance for children and adolescents by visiting a primary care physician.
Increase member engagement, interaction, and retention.
Crafting a patient-centric approach
Over the course of one year, Driscoll Health Plan launched a Personal Concierge™ program that provided patient education twice monthly to the member population and their caregivers. The program reminded them to complete their annual visits, provide notification of community events, and deliver general health and wellness tips.