Conversational Avatars

Controlled, consistent, communication at your fingertips.

Deliver trusted information through interactive conversation.

Transform static content into a dynamic, interactive experience. GoMo Health Conversational Avatars deliver instant, accurate answers, powered entirely by your approved materials, so your audiences always get the information they need, when they need it.

Instantly turn information into interaction.

Conversational Avatars transform static documents into a human-like digital assistant that engages users through natural conversation, by voice or text. Rather than searching through documents, users simply ask a question and receive immediate, reliable answers grounded in your organization’s approved content. This creates a controlled, compliant knowledge environment where every interaction is consistent, accurate, and aligned with your organization’s messaging.

What Conversational Avatars Offers

Controlled Knowledge
Controlled Knowledge

Responses are generated only from approved uploaded materials, ensuring accurate, compliant, and organization-aligned communication.

Human-Like Interaction
Human-Like Interaction

Engage users through natural voice or chat conversations with a visual, human-like digital guide.

Instant Information Access
Instant Information Access

Deliver immediate answers, resource access, and multimedia content with a single interactive experience.

Structured Knowledge Base
Structured Knowledge Base

Upload curated PDF, PPT, and TXT resources to power every interaction with trusted organizational content.

Flexible Customization
Flexible Customization

Customize avatar appearance, voice, branding, backgrounds, and multilingual experiences to fir your audience.

Enterprise-Ready Experiences
Enterprise-Ready Experiences

Create branded, scalable engagement experiences, while maintaining consistency and organizational control.

How It Works

Built for control and designed for confidence.

Powered exclusively by the documents your organization provides, the Conversational Avatar ensures every response is accurate, consistent, and fully aligned with your messaging. It delivers a natural, human-like experience while maintaining complete control over information sources.

Integrated Across the GoMo Platform

The Conversational Avatar can be deployed as a standalone experience or embedded across the GoMo Health platform. This flexibility ensures the avatar meets users where they already are, enhancing engagement across every touchpoint.

Explore the Enterprise Engagement Platform →

Personal Concierge™

Automated messaging for engagement and remote care coordination that delivers contextually relevant communications, surveys, and assessments through text, email, or voice.

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Care Companion

A digital resource library for clinically vetted, personalized wellness, education, and remote care support. Interactive tools and resources adapt to each user’s journey, interests, and needs.

Learn more →

GoMo Chat™

A HITRUST (r2) certified secure messaging platform on Microsoft Azure that offers a safe environment for live messaging between care teams and individuals.

Learn more →

Measure every interaction.

All avatar interactions are tracked and reported, providing valuable insights into user needs and engagement patterns.

Reporting Includes:
  • Interaction volume and usage trends
  • Common questions and topics

  • Escalation tracking and out-of-scope inquiries

  • Custom reporting within the GoMo Reporting Dashboard

These insights help organizations refine content, improve communication strategies, and continuously enhance engagement outcomes.