Covid-19
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Activate a new Personal Concierge content track designed to address the psychosocial and physical, chronic needs of individuals managing their daily lives in the wake of the COVID-19 outbreak. Individuals enrolled in the COVID-19 content track receive personalized messages based on chronic conditions, mental health, and everyday life challenges, including caregiver responsibilities.
Message Topics
Personalized Care Communications™ are sent directly to individuals and includes content designed to educate and support daily needs such as:
On-Demand Content
Additionally, patients or members can receive on-demand content when it’s needed most by texting in a specific keyword. For example:
*Additional content will be added as priorities of support adjust related to evolving societal needs.
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