PERSONAL CONCIERGE™
A virtual care coordinator that offers personalized guidance, interactively guiding patients and members through their healthcare journey
Take 90 seconds to see how it works. Watch the video above.
Reducing the cost of healthcare delivery through patient activation
Personal Concierge is uniquely designed to convert complex clinical protocols into simple, step by step, snackable bites of digestible information to ensure higher patient compliance with remote care directives.
The science and method of patient engagement is as important to outcomes as the clinical protocols themselves. Using BehavioralRx, a proprietary science, GoMo Health personalizes engagement by leveraging proven cognitive and psychological techniques to stimulate in-the-moment actions.
Personal Concierge Components
Personal Concierge communicates with patients and caregivers pre- and post-discharge to ensure early detection of issues and increased activation with self-care. By delivering condition-specific and wellness education to patient populations, clinical care teams can scale their services while motivating patients to more effectively self-manage their conditions.
Care Messages™
Care Messages are delivered to patients on their mobile device throughout their treatment and include content that is relevant to specific milestones along the patient journey. Care Messages contain links that will guide the patient back to the Care Companion to learn more about a given step in treatment, medication or supporting tip.
Care Companion™
This cloud-based Learning Management System (LMS) provides credible educational content that is personalized and sequentially structured into sections and topics to promote independent education and learning, engagement, and treatment adherence.
GoMo Chat™
Much like a typical text conversation, GoMo Chat allows live messaging between patients and specific members of their clinical care team, enabling in-the-moment, secure conversations.
Remote Patient Monitoring (RPM)
Through Remote Patient Monitoring (RPM), providers can track the health of their patients outside of traditional clinical settings. Medical devices connect to the GoMo Health hub via Bluetooth, recording and storing data in the cloud for tracking and reporting.
This solution is right for your organization if your needs include:
Transition
support
Electronic patient
reported outcomes
Improved
patient satisfaction
Increased
joy in practice
Increased
reimbursements
Readmission
reduction
Scaled services for
clinical care teams
Patient self-care
compliance
Remote care plan
coordination
Population health
management
Client use cases
Personal Concierge for improved patient engagement
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