MyPlan and WeCare Programs

Client

https://mysourcewise.com/

Solutions

Care Companion™
GoMo Chat™
Care Communications™

All-in-One Care Coordination Solution for Caregivers and Care Managers

Since 1973, Sourcewise has provided services and support to seniors in Santa Clara County, CA with a mission to provide adults and their caregivers with the tools and services they need to effectively navigate health and life options through a comprehensive network of resources.

Sourcewise MyPlan, a collaboration between GoMo Health and Sourcewise, provides support to caregivers and ensures a timely connection to case managers that can help connect caregivers to resources such as respite care and Medicare support. By bringing needed resources to the caregiver that they can access in their lived environment, this program gently guides caregivers and addresses psychosocial needs.

USAging award-winning programs’, Sourcewise MyPlan and WeCare programs provide proper training for caregiving, risks and flags to watch for, and strengthen the connection to case managers and access to timely resources, including mental health support, respite care, and Medicare. By intervening with needed resources that they can access in their lived environment, the program gently guides caregivers and addresses their psychosocial needs, ensuring their self care remains a priority concurrent with the care of others.
Multicultural family caregivers aged 18-59
PROGRAM OBJECTIVES: PROGRAM OUTCOMES:
  • Increase client satisfaction and improve net promoter score
 72% of participants actively engaged
67% net promoter score
10% increase in caregiver confidence following the course trainings
  • Deliver SDoH related resources for proper caregiving directly to caregivers
 Improved access to SDoH related resources for persons cared for:

  • 20% decrease in a lack of reliable transportation preventing access to care
  • 10% decrease in food insecurity
  • Improve health outcomes of persons cared for
 45% decrease in number of ED visits that did not result in an admission
  • Improve caregiver outcomes including depression, fatigue, stress, and unmet needs
 Improvement in caregiver physical and emotional health:

  • 100% decrease in average total length of hospital stay
  • 85% decrease in number of overnight or extended stays in the hospital
  • 74% decrease in rate of caregiver isolation
  • 52% decrease in ED visits that did not result in admission
  • 36% decrease in rate of caregiver depression

"The GoMo Health program has hugely reduced my stress levels and the educational portal has taught me so much."

Caregiver Participant

Program Components

  • Care Communications:

    Upon enrollment, participants receive text messages that nurture, guide, and support their caregiving journey. Some messages contain links to online resources with additional educational information in the form of interactive surveys, training videos, and music tracks (see Care Companion). Topics include general support, mental health, Medicare assistance, SDoH, and respite care.

  • Care Companion:

    This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy- to-follow sections to promote independent education, learning, and self-care management.

  • GoMo Chat:

    Much like a typical text conversation, GoMo (secure) Chat allows live messaging between participants and their care team, enabling in- the-moment, on demand conversations.

  • Secure Data Collection and Reporting:

    Engagement and experience data is deidentified, analyzed, and reported back to Sourcewise for ongoing caregiver experience improvement.

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