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When we think about oncology care, we often think about treatment plans, appointments, and clinical decisions. But for patients, the experience is much broader — shaped by uncertainty, financial realities, emotional stress, caregiving responsibilities, and the countless decisions that happen outside clinical settings.
In this episode of the Human Resilience Podcast, hosts Bob Gold and Shelley Schoenfeld are joined by Melody Mulaik, Chief Operating Officer of R3 and host of the Take Care podcast, for a conversation about what it really takes to support patients through the full oncology journey.
Together, they explore:
- Why the cancer journey extends far beyond clinical treatment
- How financial stress and confusion influence care decisions and adherence
- The emotional and behavioral realities patients navigate between visits
- Where support systems often break down once patients return home
- Why timing, communication, and real-world support are critical to improving outcomes
The discussion also examines how healthcare organizations can better design systems of care that reflect the realities patients and caregivers face every day — not just during appointments, but in the moments that shape decision-making, engagement, and resilience in real time.
Improving outcomes in oncology requires more than delivering care inside the four walls of a healthcare setting. It requires meeting people where they are — emotionally, behaviorally, financially, and personally throughout their journey.
Be sure to also check out Melody Mulaik’s podcast, Take Care, where she explores important conversations around healthcare, mental health, leadership, and human-centered support.
Hosts
Bob Gold, Chief Behavioral Technologist, GoMo Health
Shelley Schoenfeld, Chief Strategist, GoMo Health
Featured Guest
Melody Mulaik, Chief Operating Officer of R3 and host of the Take Care podcast
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