Relieving the Burden of Migraine: How gammaCARE™ Helps Women Take Control of Chronic Pain

Client

https://www.electrocore.com/

Solutions

Care Companion™
GoMo Chat™
Care Communications™

Learn How a GoMo Health Concierge Care® Program Resulted in a 2x Higher Prescription Refill Rate

electroCore develops proprietary non-invasive vagus nerve stimulation (nVNS) therapy for the treatment of multiple conditions in neurology and rheumatology. Their device, gammaCore™ is a safe and effective non-drug treatment for adults who suffer from migraine and episodic cluster headache pain. Available by prescription only, gammaCore (nVNS) provides relief by gently stimulating the vagus nerve through the skin. electroCore sought new ways to increase adoption of their gammaCore products for headache sufferers.

A personalized patient support and customer-relationship management (CRM) program that provides guidance in the management of migraine and cluster headaches. The engagement program incorporates the gammaCore non-invasive vagus nerve stimulator (nVNS) and the GoMo Health remote care management digital therapeutic.


The program helps participants navigate their condition while gathering insightful data about its users’ lifestyle challenges and triggers for migraine and cluster headaches.

Anyone who suffers from migraine or cluster headaches (80% of participants are women)

PROGRAM OBJECTIVES: PROGRAM OUTCOMES:
  • Encourage migraine and episodic cluster headache patients to utilize gammaCore as a method of treatment to relieve pain
 10.4% increase in initial prescription fills

50% of users are refilling at a 2x higher rate than the same population not enrolled in the program
  • Increase brand awareness and interest in the gammaCore product
  • Help guide patients through the management of their condition

Program Components

  • Care Communications:

    Upon enrollment, participants receive text messages that nurture, guide, and support their healthcare journey. Some messages contain links to online resources with additional educational information in the form of interactive surveys, and videos (see Care Companion). Topics include condition coping, mental health, daily life management, nutrition, refill reminders, and medication management.

  • Tablet with a heart and information

    Care Companion::

    This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy-to-follow sections to promote independent education, learning and self-care management.

  • GoMo Chat:

    Much like a typical text conversation, GoMo (secure) Chat allows live messaging between participants and their care team, enabling in-the-moment, on demand conversations.

  • chart graphic

    Secure Data Collection and Reporting:

    Engagement and experience data is deidentified, analyzed, and reported back to the organization for ongoing quality, clinical delivery and service improvement.

Find the right solution for you.

Find how out how our personalized engagement solutions can support your organization’s needs, whether it’s managing a chronic condition, reducing emergency department visits, or improving employee health and wellbeing. We’re here to help you drive lasting behavior change and improved outcomes with simple, comprehensive engagement solutions.