GoMo Health Blog

Read the latest in healthcare and population health management.

  • Removing Barriers to Patient Communication: Beyond the Patient Portal

    Healthcare organizations have made significant investments in digital communication through patient portals, giving patients secure access to appointments, test results, care plans, and messaging with their care teams. For many healthcare organizations using Epic software, patient portals play an [...]

    Young woman using mobile phone for patient communication beyond the Patient Portal.
  • The Low-Hanging Fruit of Hospital Readmissions is Gone. Now What?

    Post-pandemic, the 30-day hospital readmission rate in the U.S. has plateaued between 14.5% and 14.7%, according to Definitive Healthcare. Although 2012’s Hospital Readmission Reduction Program (HRRP) was successful in initially driving the readmission rate lower, that era of low-hanging [...]

  • Why Improving Patient Adherence Is So Difficult and What Actually Works

    Improving patient adherence has long been a priority across healthcare. Whether it’s medication adherence, following a care plan, or completing recommended next steps, adherence directly impacts outcomes, costs, and quality performance. And yet, despite significant effort and investment, improving [...]

  • Why Healthcare Engagement Isn’t Reaching the People Who Need It Most

    Key Takeaways Low patient engagement is often a design issue, not a participation issue Outreach volume does not equal effective reach Engagement must be timely, relevant, and actionable to drive outcomes Poor engagement contributes directly to care gaps, missed [...]

  • Why Care Gaps Stay Open — Even When the Data Is Right

    Most healthcare organizations can identify care gaps with remarkable precision. The harder challenge is something else entirely: helping people take the actions required to close them. Quality teams have sophisticated analytics. Health plans rely on detailed reporting. Providers receive [...]