Pharmaceutical Patient-Centric Hub Service Plug-in Increases Patient Activation and Data Collection for Complex Conditions

By |Published On: January 15th, 2019|

January 15, 2019 (Asbury Park, New Jersey) – GoMo Health, a leader in patient activation, announced today it has launched a version of its payer and provider Concierge Care® e-PRO patient engagement system for pharmaceutical companies, specialty pharmacies and hub service providers.  Designed as a standalone or to seamlessly integrate with existing pharma hub service platforms, instances of Concierge Care are designed using  the BehavioralRx® science, engaging millions of patients across multiple complex and chronic disease including cancer, cardiovascular, diabetes, neurology, behavioral health and opioid use disorder and medically complex maternal/child health. 

electroCore, Inc, a bioelectronic medicine company and manufacturer of gammaCore Sapphire, has integrated Concierge Care into its customer relationship management (CRM) workflow, starting with speeding the process from the neurologists’ prescription to getting gammaCore Sapphire in the hands of patients. gammaCore Sapphire is a second generation non-invasive vagus nerve stimulation therapy FDA-cleared as an adjunctive therapy to prevent cluster headaches and for the acute treatment of pain associated with migraine and episodic cluster headaches in adults. Adding to its existing relationship with Asembia, a hub services provider, electroCore’s inclusion of the Concierge Care “virtual care coordinator” enables them to provide personalized patient education to headache sufferers based on the individual lifestyle, preferences and condition severity.

“The electoCore culture is person-centered and highly focused on the health and wellbeing of people using the gammaCore Sapphire therapy. They have just raised the bar for pharmaceutical companies by providing a lifestyle engagement program consistent with today’s value-based health economy; this is exactly what health plans want and need from life science companies to improve outcomes and reduce costs of care”, says Bob Gold, Behavioral Technologist and CEO, GoMo Health.

“As no two people are identical, we are excited in launching an engagement system for our gammaCore Sapphire users that dynamically adjusts to their individual situations”, says Dan Duhart, Chief Commercial Officer at electroCore.

Concierge Care is evidence based and has been shown to increase patient activation measures (PAM), resiliency, and satisfaction while reducing costs of care.  

About GoMo Health®

GoMo Health is a leader in population health and patient engagement solutions that support the continuum of care, improved patient satisfaction and MACRA incentive-based reimbursements.  GoMo Health Concierge Care® personalizes patient interactions using our proprietary science, BehavioralRx®, The Science of Population Health, building trust and credibility to motivate higher levels of reciprocity and actions.  In partnership with health care organizations worldwide, GoMo Health delivers a highly scalable and cost-effective solution for the management of high-risk, chronic, and complex conditions, enabling better self-management and healthy decision making while creating opportunities for collection of valuable patient reported outcomes.

Hub services in action

GoMo Health recently teamed up with a pharmaceutical manufacturer and their hub services provider to create a Personal Concierge program specifically geared toward their top patient engagement needs.
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