One of the most valuable lessons that we’ve learned in the healthcare landscape over the past 20 years is the importance of behavioral health in all areas of treatment delivery. It affects how patients interact with care providers, prioritize medication adherence, maintain diets, stay active, and manage all other areas of wellness. The World Health Organization has, for decades, discussed the importance of integrating mental health services into primary healthcare. As this need has been further explored and refined over the years, we’ve seen that there is a need to offer mental health services outside of traditional office settings, whether it’s actual telepsychiatry or broader remote counseling.
Even prior to the COVID-19 pandemic, which has considerably amplified the need for remote health services in all spaces (telehealth visits are expected to top 1 billion by the end of 2020 worldwide), the unpredictable and constant presence of behavioral issues in patient’s lives has long mandated engagement from specialists even when providers can’t see their patients in person. In addition to the immediate positive impact that remote behavioral healthcare has on singular mental health issues, like depression or anxiety, it can also create and increase positive outcomes in the ongoing treatment of other health conditions.