CONCIERGE CARE® FOR PHARMA
Providing an improved experience to pharmaceutical companies & patients
Tackling everyday issues for pharma, clinical trials, and life sciences
Concierge Care solutions tackle the issues facing the pharmaceutical industry by executing change in crucial areas while utilizing a HIPAA-secure, cloud-based platform and our proprietary science, BehavioralRx®. The result is a simplified approach to engage and motivate patients to build trust, activation, and adherence. Our solutions are available for both pharma and clinical trial use cases.
communication and management
for patient participants
Provide a better understanding
of the patient journey
Pharma areas of outreach
Concierge Care is a robust and HIPAA-secure patient engagement solution, through which each patient is guided along their healthcare journey by a virtual care coordinator. Tailored to each patient’s disease, medication(s), comorbidities, and other factors, Concierge Care enables the collection of meaningful healthcare insights and improvements. Our Concierge Care solutions include education, adherence reminders, patient feedback, text alerts, API integration, and investigator dashboards to help bridge communication gaps while improving overall efficiency.
GoMo Health delivers a patient recruitment process to investigators that allows them to efficiently leverage turnkey resources for trial participation and participant recruitment.
GoMo Health focus groups support trial teams in assessing protocol feasibility, patient journeys and related patient centricity insights, supporting trial teams in assessing protocol feasibility, patient journeys and related patient centricity insights.
Completely interactive, integrated multi-media focus groups are conducted via the PHI secure GoMo Platform. This enables trial teams to gather insights to evaluate existing treatment gaps in care, social insights, and participant support opportunities. Coupled with video conference capabilities, focus groups allow patients to participate via smartphone from virtually any location, allowing easy, convenient and cost-conscious data collection saving trial teams time and hassle.
Breaking New Ground in Healthcare with Pharma
One size fits all approaches do not meet the expectations of today’s consumers. Personal Concierge is a sophisticated and personalized virtual care coordinator that offers tailored guidance to patients. The seamless and simple interface creates patient receptivity for delivery of education, adherence reminders, patient feedback, and text alerts. API integration and HCP dashboards help bridge communication gaps while protecting PHI to provide anonymized patient-level data to the pharmaceutical industry.
A HIPAA-secure, web-based solution for health risk assessment data collection, pharmaceutical companies utilize Community Concierge to gather real-world data for population health management, early identification of health risks for mom and baby and reduced healthcare delivery costs through proactive care management.