FOR HEALTHCARE PROVIDERS
Software solutions that bridge the communication gap between patients, caregivers, & providers
Creating a 5-star experience for patients and healthcare professionals
As the healthcare landscape continues to change, so too has the approach to patient care. Concierge Care tackles the population health management, patient experience, finance, and reimbursement issues facing hospitals and health systems.
Decrease unnecessary readmissions
Enhance service delivery
Personalize patient engagement
Reduce cost of care
Increase joy in practice
Healthcare provider areas of outreach
Not every patient can be reached with the same cookie cutter program, which is why GoMo Health offers a number of turnkey and customizable Concierge Care® programs that can be targeted towards different disease states or wellness issues. Using risk stratification, we help healthcare professionals target and personalize messaging so your patients only receive content and information most relative to their needs. Concierge Care employs text (SMS) messaging, mobile websites, and other technologies to deliver targeted condition information, general wellness tips, instructional videos, incentives, and more to members without the hassle of logging into a portal.
Our customizable, condition-specific programs are available for any wellness issue, including but not limited to:
- Asthma Wellness
- Baby’s First 15 Months
- Behavior and General Wellness
- Chronic Pain
- Diabetes Wellness
- ED Diversion
- Heart Failure
- Infection and Wound Care
- Lead Poisoning
- Prenatal Wellness
Powered by our flexible platform, care communication programs work to provide niche, at-risk groups with specialized remote care and helps healthcare professionals address specific issues, such as acquisition, retention, readmission reduction, and transitional care. Risk stratification and integration with backend systems allow messages to be personalized for better outcomes. With Concierge Care, healthcare professionals can deliver a variety of communications, including motivational reminders, wellness tips, surveys, and more. Our interactive, secure two-way text (SMS) messaging goes above and beyond by enabling patients to get the answers they need in-the-moment, during and after hours.
Our care communications programs include:
- Readmission reduction
- Transitional care
With our new special alerts engagement category, healthcare professionals can rapidly distribute need-to-know information to targeted populations for a variety of outcomes.
Our special alerts program allows health care professionals to make members aware of health and situational advisories, including:
- Emergency Alerts
- Ad Hoc Alerts
- Environmental & Seasonal Alerts
- Health Alerts
- Weather Advisories
- Air Quality Index Alerts
- Community & Live Alerts
Take a deeper dive into the Concierge Care solutions for healthcare providers
A HIPAA-secure, web-based solution for health risk assessment data collection, pharmaceutical companies utilize Community Concierge to gather real-world data for population health management, early identification of health risks for mom and baby and reduced healthcare delivery costs through proactive care management.
One size fits all approaches do not meet the expectations of today’s consumers. Personal Concierge is a sophisticated and personalized virtual care coordinator that offers tailored guidance to patients. The seamless and simple interface creates patient receptivity for delivery of education, adherence reminders, patient feedback, and text alerts. API integration and HCP dashboards help bridge communication gaps while protecting PHI to provide anonymized patient-level data to the pharmaceutical industry.
Treat patients to a 5-star experience with Bedside Concierge. In-the-moment submission and processing of inpatients’ non-clinical, comfort requests ensure their most satisfying experience, while nurses benefit from increased Joy in Practice as they refocus on direct clinical patient care.
Allow patients to access the state-mandated information they need to read, understand, and acknowledge receipt of prior to discharge with Discharge Concierge. Encourage and promote self-activated learning, satisfy JCAHO teach back requirements, and assure patients print and oral health literacy, while automatically documenting completion in EMR.