Patients review content specific to their condition that can be independently completed through an easy-to-navigate, intuitive online portal. Discharge Concierge keeps track of progress and encourages patients to complete their checklist.
Provide patients with the resources needed to self-complete state-mandated, “need-to-know” content prior to discharge. Organize your content by department, condition, or specific educational regimens for easy deployment.
Discharge Concierge remembers where patients left off, returning to the last viewed document if they close the portal for any reason. To keep things moving, nurses can check on patient progress and prepare responses to submitted questions in advance.
Patients can send educational materials to themselves, family, or caregivers via email or text (SMS) message for future reference and review, ensuring they still have access to their content after they leave the hospital.
Patients can document questions in Discharge Concierge, prompting discussion with the nurse as needed. If patients have no questions, they proceed independently through the content to completion.
Utilizing a real-time API integration, Discharge Concierge™ can connect directly to your EMR/EHR to track and document progress to ensure compliance with healthcare laws and regulations.