Clinically Integrated Psychosocial Approach to Cancer Patient and Family Support

By |Published On: March 25th, 2021|

Meeting People Where They Are Using Telehealth Digital Therapeutics

March 25, 2021 (Asbury Park, NJ) –Crossroads4Hope and GoMo Health® announce MyGo2Support, a unique collaboration to deliver individualized psychosocial telehealth cancer care that extends Crossroads4Hope’s previously in-person support programs directly to people’s homes. MyGo2Support serves cancer patients, families, caregivers, survivors, and those in bereavement throughout New Jersey.

Cancer patients and caregivers face a unique set of challenges. MyGo2Support is the first psychosocial oncology platform that is designed to plug-in to cancer center, oncology practice, and health plan clinical workflows – streamlining and reducing time and cost by automating referrals and consistent distribution; data collection; triage of distress screenings; and other required behavioral health assessments (i.e., PHQ2, PHQ9). The program provides real-time reporting and escalation to the practice or hospital upon early detection of a potentially avoidable adverse event, ED visit, or readmission.

The program is structured in a membership model that delivers personalized content based on the specific needs and circumstances of the patient. The Crossroads4Hope MyGo2Support program includes Personal Concierge mobile messaging and content delivery, along with GoMo Chat, an in-the-moment bi-directional chatbot that allows direct engagement with people affected by cancer and their caregivers to better support them throughout their cancer journey. Crossroads4Hope’s clinical expertise in social work, public health, and child life have informed GoMo Health’s proprietary AI model to create a safe environment with social work oversight, providing customized support and interventions to meet individuals where they are in their journey.

“Nothing is more impactful to effective cancer treatment than personalization and consideration of the whole person, and that includes treating the mind, body, and soul,” says Bob Gold, Chief Behavioral Technologist, GoMo Health. “MyGo2Support fills a big gap in care beyond clinical treatment, by providing proactive and individualized resources, via mobile messaging and chats, to cancer patients and their loved ones – meeting people where they are and in their daily lives.”

The program uses the evidence-based BehavioralRx® science to activate and engage with cancer patients and caregivers to nurture participation and retention in their offered services. “This program will transform the Crossroads4Hope experience, helping all those touched by cancer to move through the health crisis caused by a cancer diagnosis, activating and empowering them to take control of their health and wellbeing. MyGo2Support uses an integrated and multidisciplinary care engagement plan, uniquely addressing both clinical and psychosocial needs of cancer-affected persons in their lived environments,” explains Amy Sutton, CEO, Crossroads4Hope.

To learn more about the GoMo Health Oncology Digital Therapeutic, click here

About GoMo Health: GoMo Health® applies a proprietary, evidence-based science of engagement, BehavioralRx®, to our cloud-based digital therapeutic, Concierge Care®, to actively extend care plans, and provide resources and support to people in their “lived” environments – enhancing outpatient care and impact. This outpatient care delivery model integrates support for psychosocial and physical needs to create personalized, behaviorally based care plans that empower patients in their own care management and healthy decision making. Connecting with patients via its’ Telehealth Triple Play™, GoMo Health using an intelligent mobile BOT to collect and triage patient data via home medical devices, conduct in the moment “conversations”, and gather electronic patient-reported outcomes (ePRO). This has proven to modify behaviors of patients with chronic and complex conditions worldwide, resulting in significant improvement in health outcomes and adherence, and decreased costs of care for providers, hospitals, health plans, employers, and life science companies.

About CrossRoads4Hope: Crossroads4Hope was founded as an independent 501(c)(3) in 2002 by four women who believed that people with cancer and their families deserved professionally led, community-based social and emotional support, education, and resources throughout their cancer journeys. Since 2004, more than 15,500 people have accessed Crossroads4Hope, resulting in 84,000 visits and over 100,000 hours of programming delivered, always offered at no charge. The organization helps all those touched by cancer to move through a health crisis to become active and empowered, taking control of their health and wellbeing. Crossroads4Hope’s network of support embraces all people touched by cancer—the diagnosed and their loved ones—providing access to resources and evidence-based programs of support, education, wellbeing, and hope. Crossroads4Hope is committed to upholding the dignity of all people through cultural humility and respect for gender identification, sexual orientation, race, ethnicity, and income difference. Our vision is to be THE safe space to turn first to restore one’s whole being and improve the life of persons with cancer and their families beyond the disease.

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