First Responders Resiliency Program

Real-life support for those who make the safety of others their priority. 

First responders face challenging, high-pressure situations on a daily basis that are emotionally, mentally, and physically stressful.  The GoMo Health First Responders Resiliency Program is a digital solution created to help law enforcement officers, firefighters, EMTs, and their loved ones manage stress, trauma, and recovery—confidentially, compassionately, and in real-time.

What the Program Delivers

This program offers personalized, mobile-based support tailored to the demanding and often isolating nature of first responders’ daily living. By blending behavioral science with digital convenience, participants receive resources exactly when and how they need them most.

Key Program Features

Recovery and Resiliency Tools

Actionable tools, tips, and content to improve decision-making, emotional regulation, and mental health resilience.

Substance Misuse and Crisis Guidance

Confidential and secure access to treatment options and recovery resources, with a focus on prevention and sustained wellness.

Family and Social Support

Resources designed for loved ones to better understand and assist the first responder, and themselves, with coping and managing daily stressors.

Secure and Confidential Access

Participants receive support through GoMo Chat, a HIPAA-compliant and secure messaging platform offering real-time conversations and guidance 24/7.

This program gives supervisors a practical, user-friendly tool to help their teams handle the real-world stress we face every day. For too long, resources have been too complicated or not made for us—this one speaks our language and keeps it simple and direct.


Lt. Joseph L. Mauro IV, CPM PHM - Neptune Township Fire Department, Station 34-4

This is a great program—giving first responders emotional support and the tools they need to manage challenges that come with the job. It’s the kind of help we need, delivered in a way that fits how we live and work.


Captain John Fisher - NYC Fire Department -109 Brooklyn

The GoMo Health First Responders Resiliency Program effectively merges technology and compassion to create a meaningful impact.

Chris Burke, Retired Administrative Lieutenant, New Jersey State Police

Program Content

PERSONALIZED ENGAGEMENT

The program personalizes each individual’s engagement experience to match self-reported needs expressed in onboarding surveys and bi-directional touch points throughout the program, including:

  • Welcome and orientation messages, nurturing throughout the program
  • Boosting mental fitness and healthy living
  • Ongoing check-ins, wellness screenings, and feedback surveys
  • Confidential, two-way chat communication with peer teams

Recognizing the leadership role of supervisors, the program includes:

  • Training on trauma-informed communication
  • Suicide prevention and PTSD response strategies
  • Techniques for discussing substance use and mental health with team members
  • Best practices for fostering a culture of safety, trust, and resilience

This program helps departments and agencies:

  • Increase employee utilization of wellness benefits
  • Proactively reduce crisis escalation and absenteeism
  • Build internal peer support and leadership capacity
  • Strengthen workforce morale and retention
Download the First Responder Resiliency Program Overview

Ready to personalize patient or member engagement?