FOR HOSPITALS AND HEALTH SYSTEMS
A 5-Star experience for moms and babies worldwide
Hospitals and health systems are delivering more than 360,000 babies daily to moms worldwide. As expectant moms prepare for the arrival of their little ones, providers are key to designing the most effective perinatal care plans that enable moms to enjoy a concierge-guided healthcare journey, empowered to manage the lives of those they love.
Concierge Care® solutions tackle the population health management, patient experience, finance and reimbursement issues facing hospitals and health systems.
Improve
Clinical Outcomes
Decrease Unnecessary Readmissions
Reduce
Cost of Care
Personalize Patient Engagement
Enhance
Service Delivery
Increase
Joy in Practice
Personalized engagement
for mother and baby
The science and method of patient engagement is as important to health outcomes as the clinical protocols themselves. BehavioralRx®, our proprietary science, leverages proven cognitive and psychological techniques to stimulate higher levels of reciprocity and action. Take a deeper dive into the Concierge Care solutions for hospitals and health systems…
Bedside Concierge
Treat moms to a 5-star inpatient labor and delivery experience with Bedside Concierge™. In-the-moment submission and processing of inpatients’ non-clinical, comfort requests ensure their most satisfying experience, while nurses benefit from increased Joy in Practice as they refocus on direct clinical patient care.
Discharge Concierge
Allow new moms to access the state-mandated information they need to read, understand, and acknowledge receipt of prior to discharge with Discharge Concierge™. Encourage and promote self-activated learning, satisfy JCAHO teach back requirements, and assure patients’ print and oral health literacy, while automatically documenting completion in EMR.
Community Concierge
A HIPAA secure, web-based solution for health risk assessment data collection, hospitals and health systems utilize Community Concierge™ to gather evidence-based data for population health management, early identification of health risks for mom and baby, and reduced healthcare delivery costs through proactive care management.
Personal Concierge
Hospitals and health systems prepare mom for baby’s arrival and care and continue to support them both post-discharge with Personal Concierge™, a virtual care coordinator that interactively guides mom and caregivers through the healthcare journey.
CONCIERGE USE CASES FOR HOSPITALS & HEALTH SYSTEMS
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