Improve patient or member
acquisition, retention, and outcomes
Utilizing proven behavioral engagement methods, Concierge Care helps others achieve the outcomes they seek by designing personalized programs that are scalable, customizable, simple, cost-effective, and easy to implement and market.
Optimize Reimbursements
Concierge Care increases patient satisfaction scores and satisfies value-based care delivery requirements to maximize MACRA reimbursements.Personalize Plans of Care
Deliver personalized resources, support, and care while enabling the collection of electronic patient reported outcomes (e-Pro) data to drive predictive modeling.Provide Transitional Care Management
Virtual care delivery empowers patients to activate their self-care and enables providers to scale clinical services.Improve Patient Experiences
Trust and credibility is fostered with patients through enhanced health care delivery.
Optimize Reimbursements
Concierge Care increases patient satisfaction scores and satisfies value-based care delivery requirements to maximize MACRA reimbursements.Personalize Plans of Care
Deliver personalized resources, support, and care while enabling the collection of electronic patient reported outcomes (e-Pro) data to drive predictive modeling.Provide Transitional Care Management
Virtual care delivery empowers patients to activate their self-care and enables providers to scale clinical services.Improve Patient Experiences
Trust and credibility is fostered with patients through enhanced health care delivery.
Community Concierge™
Automates the collection of health risk assessment data at health fairs, screenings, and other community outreach events.
Personal Concierge™
Acts as a virtual care coordinator to provide in-the-moment, personalized guidance to help patients navigate their healthcare journey.
Bedside Concierge™
Provides patients with the ability to submit non-clinical comfort requests in their moment of need, ensuring a positive inpatient experience.
Community Concierge™
Automates the collection of health risk assessment data at health fairs, screenings, and other community outreach events.
Personal Concierge™
Acts as a virtual care coordinator to provide in-the-moment, personalized guidance to help patients navigate their healthcare journey.
Bedside Concierge™
Provides patients with the ability to submit non-clinical comfort requests in their moment of need, ensuring a positive inpatient experience.
Additional platform
components and features
Care Messages™
Send personalized messaging related to a condition, care plan, and more. Let your audience choose their preferred communication method(s) to ensure for maximum engagement.
GoMo Chat™
A 2-way, HIPAA secure, chat system for mobile and desktop. Chat with patients or members in real time via SMS messaging or secure online portal when needing to send sensitive information.
Care Companion™
A “mobile-library” learning management system for patients, members, and providers. Segment users to show only the information they need while acknowledging read completion and more.
2-way Secure Chat
Analytics and Reporting
API Integration
Appointment Reminders
Auto-Replies
Campaigns and Automated Regimens
Custom Fields and Variables
Data Collection
Double Opt-in
Email Blasts and Messaging
EMR/EHR Integration
HIPAA Compliant Secure Messaging
Health Risk Assessments
Keyword Sign Up
Link Shortening & Tracking
Medication Reminders
MMS Picture Messaging
Multiple User Accounts & Privileges for Teams
No App to Download
Nurse Call Center Integration
Personalization
PURL (Personal URL) Integration
Recurring Messages
SMS Text Message Blasts
Spanish/Multilingual Translation
Subscriber Management & Segmentation
Surveys and Feedback
Templates
Web Form Enrollment
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