Be the driving force behind
your patient’s and member’s healthy lifestyles.
Out of sight doesn’t have to mean
out of reach.
Empower customers with remote care management tools, enabling them to make positive health and wellness decisions via “in-the-moment” engagement, extending your reach and actively involving them in their continuum of care.
Transition care content supports discharge protocols reducing unnecessary readmissions and cost of care, and increasing patient satisfaction.
Encourage adherence & healthy lifestyle choices — when and where it matters most.
GoMo Health’s Personal Concierge™ solution enable personalized, omni-channel engagement with content designed for each subscriber based on their self-submitted survey response. Health history, comorbidities, circle of support, condition knowledge, and compliance commitment drive the personalization to ensure ongoing engagement and increased adherence.
Personal Concierge™ is here to help.
Benefits of in-home transition support.
GoMo Health Personal Concierge™ is used by healthcare organizations to reduce costs,
increase compliance, and improve industry rankings for metrics such as HEDIS, STAR, and HCAHPS.
Condition Prevention and Management
Leverage personalized, data-driven, targeted messaging to support preventative and clinical care protocols.
Apply evidence-based research to create custom engagement strategies that deliver resources to individuals how and when they prefer to receive them – further motivating response and action.
Empower patients and members to take an active role in managing their own health care with personalized engagement strategies that deliver condition-specific resources. Improved compliance with healthcare directives allow individuals to self-manage their care as appropriate – reducing hospital readmissions and return physician visits.
Turnkey Integration and Big Data
Integrate EMR, EHR, HIS and practice management systems via API to obtain real-time performance and response data and measurement metrics to drive continuous improvement and future outreach initiatives.
Real-Time Human Response
Create a path for patients to take immediate action, be it scheduling appointments, filling prescriptions, seeking consultation, or following pre and post procedural directives — right from their mobile device.
Program and content development.
GoMo Health understands that not every patient or member can be addressed with the same cookie cutter messaging and frequency, which is why we offer a number of customizable turnkey Concierge Care programs targeted at different disease states, wellness issues, special alerts, and member services.
Concierge Care employs text (SMS) messaging, mobile websites, and other technologies to deliver targeted condition information, general wellness tips, instructional videos, incentives, and more to members.
Our Turnkey Solutions Include:
- Emergency Department Diversion and Readmission Reduction
- Prenatal Wellness
- Baby’s First 15 Months
- Asthma Wellness
- Diabetes Wellness
- Behavioral and General Wellness
Powered by our flexible platform, member services programs work to provide niche, at-risk groups with specialized remote care and help health care professionals address specific issues, such as onboarding and re-applying for Medicare/Medicaid coverage.
Member service programs include:
- Enrollment and Acquisition
- Retention and Redetermination
- Payment Reminders
- Member Satisfaction
- HEDIS Alignment
With our new special alerts engagement category, health care professionals can rapidly distribute need-to-know information to targeted populations for a variety of outcomes.
Our Special Alert Programs Include:
- Emergency Alerts
- Ad Hoc Alerts
- Environmental and Seasonal Alerts
- Health Alerts
- Weather Advisories
- Air Quality Index Alerts
- Community and Real-time Alerts
All of our Concierge Care programs are available for customization to target a member population’s health and wellness needs.
Custom programs can be designed for any disease state, condition, wellness program, or desired outcome.
- Custom content creation or utilization of your organization’s pre-existing content.
- Our APIs can be integrated with a variety of back-end and EMR/EHR systems for improved data collection, population health management, and efficiency of care.
- GoMo Health partners with a US-based nurse call center to respond to member questions and concerns during and after hours as part of our two-way text (SMS) messaging service.
- Our solutions and content are available for both co-branding and white-labeling.
In serving the Western Region of Kenya, The Aga Khan Hospital, Kisumu celebrates the unique and special role of the Mother as a powerful partner in the well-being of our nation. GoMo Health Concierge Care mobile services supplements our commitment of care to our pre-natal patients’ health and wellness by providing useful education directly to their phones.Syed Sohail
ViaCord is passionate about helping families live healthier lives. The very core of everything we do starts with the Mom and we applaud the strength and vitality in which Moms protect and nurture their family’s health and safety. We are happy to be partnering with GoMo Health to enhance our value to Moms, their families, and the hardworking OBGYN providers across the country.Kevin Cunningham
We deeply recognize and celebrate the strength and fortitude of Moms, especially those women living in economically underserved rural communities in Nebraska, where many may receive inadequate prenatal care with limited access to resources. That is why we are so pleased with the team from GoMo Health who has proven to be a devoted partner in investing and adapting its remote care coordination concierge system to fit the needs of rural America.Stephen Lazoritz