Project Description

aga khan hospital kisumu kenya
aga khan hospital kisumu kenya

Promoting better prenatal health through text messaging in a remote setting

A GoMo Health Prenatal Personal Concierge™ support program was launched as a resource for pregnant women who visit the Aga Khan Hospital, Kisumu for their prenatal care; The program was designed to educate and support them in a remote care setting.

CLIENT OVERVIEW
Website agakhanhospitals.org/kisumu
GoMo Health Solutions Personal Concierge™
Cognitive Techniques BehavioralRx®

Our Goal

Provide consistent remote care management, support, content
and resources to Kenyan women.

behavioralrx science

GoMo Health leveraged its proprietary emerging science, BehavioralRx, the science of precision health, to build the program and determine the engagement strategy, approach and content delivered.

The following behavioral and cognitive techniques were applied:

  • Suggestion Technology / Intervening at the right time

  • Conditioning Technology / Reinforcing target behavior

  • Reduction Technology / Persuading through simplifying

  • Tailoring Technology / Persuasion through customization

Pregnancy tips and resources delivered by text message

Personal Concierge delivers 2-3 Care Messages™ per week via text message for the duration of a pregnancy. The messages are educational, offering tips and guidance to pregnant women to manage their own health care and the health and wellness of their family.

aga khan hospital kisumu kenya

Stratifying patients during enrollment to deliver personalized content

At the start of their participation, patients enter their due date and the program automatically calculates the week of their pregnancy, with trimester-relevant content sent to support the mother-to-be based on where she is in her gestation.

In a survey of women actively participating in the Prenatal Personal Concierge™ program, soon-to-be moms shared:

Preterm Births

1%

1 of the 167 participants, or less than 1%, had a preterm birth compared to the 12% national average.

Resiliency

100%

100% of program participants confirmed that the concierge program helped them better manage health and pregnancy.

Satisfaction

100%

100% of program participants would recommend the program to a friend.

Activation

77%

77% of program participants want to continue the program postpartum.

“In serving the Western Region of Kenya, The Aga Khan Hospital, Kisumu celebrates the unique and special role of the Mother as a powerful partner in the well-being of our nation. GoMo Health Concierge Care mobile services supplements our commitment of care to our pre-natal patients’ health and wellness by providing useful education directly to their phones.”

Syed Sohail, CEO, The Aga Khan Hospital, Kisumu

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