Target Audience:

Clinical Directors, Hospital Executives, Population Health, Patient Experience

Presentation Mission:

To educate the audience, using real live use cases, on the evidence-based methods and outcomes of a behavioral and cognitive science of personalized patient engagement and care coordination for highly complex and chronic conditions applied to transitions of care, gaps in care, and managed long-term care.

Presentation Topic: Precision Health and Network Integration Best Practices:

Industry drivers necessitate changing how healthcare systems and providers engage patients relating to the delivery of clinical processes that achieve measurable business and patient outcomes. The science and method on how we engage a patient is as important to precision medicine and adherence as the drug itself and its associated clinical protocols. In fact, a lifestyle based patient engagement system of care provides back information that improves the ability of clinicians to render a more precise diagnosis and treatment therapy.

The changing roles and influence of stakeholders along the care continuum call for a more cross-functional, collaborative customer model. Health systems need to evolve their care plans to meet and exceed the quadruple aim of improving health outcomes, increasing patient satisfaction, reducing cost of care, and increases joy in practice (reduce physician/nurse fatigue) to effectively compete in the new value, incentive based, and risk adjusted reimbursement and payment models. This includes new blended human and digital care coordination methods that maximize value-based reimbursements while keeping overall fixed costs in line to produce better margins.

• To achieve any measurable outcomes healthcare delivery must be viewed from the perspective of a PATIENT JOURNEY ​rather than an EPISODIC ENCOUNTER. ​ BehavioralRx is the science of personalized patient engagement; an emerging behavioral and cognitive science using proven psychological techniques and leveraging emotional attributes (such as trust, credibility, reciprocity) and cognition (brain encoding, storage, retrieval) to motivate in-the-moment actions at home, work and play.

In this session, you will discover: 

1. Community Brand Visibility: How to increase patient satisfaction while building brand presence
2. Readmissions: Strategies and Methods to Reduce Unnecessary Readmissions
3. Scale: More Cost-Effective Way to Scale Populations Served
4. HCAHPS: increase trust, credibility, and raise the believability of your brand
5. Referrals and Network Integration: How to bridge the communications gap between your hospital, PCP and specialists that result in more referrals
6. Data: Increase of highly relevant lifestyle data collected for more accurate diagnosis, therapies, and engagement.
7. Care Coordination Model: How to blend digital and human interactions into one conversation flow
8. Revenue and Reimbursement: Designing care coordination models that participate in the new (CMS) and private payer value-based reimbursement models
9. Practicing at Top of License: Increase joy in practice and reduce fatigue/burn-out to improve physician and nurse recruitment and retention