CAREN Privacy Policy

GoMo Health Respects Your Privacy.

Protecting your privacy is very important to us. We take our obligation to safeguard and secure your personal information very seriously. We want you to understand how we protect your privacy and when we collect and use your information.

TABLE OF CONTENTS

  • Summary
  • The Information We Collect
  • Location Services
  • Confidentiality and Security
  • Changes to This Privacy Policy
  • What to Do If You Have Privacy or Security Concerns

SUMMARY

This summary tells you the basics of our privacy commitment to you-how we collect and use your information, how we protect it, and who can see it. You should read the entire privacy policy below for full details.

  • We do not collect personally-identifying information from you unless you affirmatively provide it to us.
  • We will not sell your information to third parties.
  • Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services.
  • We extensively secure and limit access to your information.

THE INFORMATION WE COLLECT

Non-public personally identifiable information (“Information”) is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.

YOUR CELL PHONE NUMBER

We collect your cell phone number strictly for the following: (1) to link your phone number to your Concierge Care program and (2) to send an SMS as a follow-up with additional information to some of the questions you may ask Caren.

LOCATION SERVICES

Your current location is only determined if you permit our services to do so. If you allow your location to be obtained using the CAREN skill, we use this information solely to distinguish your current location and not to identify you. GoMo may use this information to track your location.

CONFIDENTIALITY AND SECURITY

Your Security is Important. We restrict access to your Information to employees who we have determined need it to provide products or services to you. We train our employees to safeguard customer information, and we require them to sign confidentiality and non-disclosure agreements. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

CHANGES TO THIS PRIVACY POLICY

We may modify our privacy policy from time to time. The most recent version is always posted at gomohealth.com/caren/privacy

WHAT TO DO IF YOU HAVE PRIVACY OR SECURITY CONCERNS

If you have a concern about privacy or security at GoMo Health, we want to hear about it by mail or email.

Please write to us at:

Privacy Administration
GoMo Health
PO Box 1128, Linden NJ 07036

The Effective Date of the revised Privacy Policy is May 4, 2018